Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jess Kelly

Jess Kelly

October 21, 2026

5  out of  5
rating by Jess Kelly
"I had a great experience with Lily. She was extremely nice and helpful."
Profile photo of Brad Harper

Brad Harper

October 16, 2026

5  out of  5
rating by Brad Harper
"Great insurance branch! Friendly staff. Reviewed my policies with Mandy today and got all my questions answered and left with a better understanding of my coverage."
Profile photo of pastrychefbourn

pastrychefbourn

October 15, 2026

5  out of  5
rating by pastrychefbourn
"Amazing service and response from Emma. Emma made the whole process so easy."
Profile photo of Tresa Baldwin

Tresa Baldwin

October 13, 2026

5  out of  5
rating by Tresa Baldwin
"Mandy H was great in our review of our insurance. We updated our policies and added to our homeowners. Mandy is very sweet and listened to our family lives. Thank you so much for the helpful information and your listening skills. John and Tresa"
Profile photo of Peyton Smith

Peyton Smith

October 12, 2026

5  out of  5
rating by Peyton Smith
"mandy h was amazing! she was very understanding, patient and helpful when it came to my lack of knowledge and all the questions i had. she informed me about multiple things including car, home and life insurance and helped me to get the best deal for myself. i am definitely thankful! :)"
We responded:
"Thank you, Peyton, for sharing your experience with our agency! It's our goal to help people understand auto, home and life insurance coverage so they can make the good decisions about their protection, while keeping budgets in mind. We truly appreciate the opportunity to help you! "
Profile photo of Valeria Escobedo

Valeria Escobedo

October 12, 2026

5  out of  5
rating by Valeria Escobedo
"She did a great job of walking me through everything."
We responded:
"Thank you for the five star rating!"
Profile photo of Ellann Miranda

Ellann Miranda

October 7, 2026

5  out of  5
rating by Ellann Miranda
"Chrystal and Gina are absolutely amazing to work with! Their attention to the CUSTOMER is what is important! Great rates and customer service like no other. Thank you again :)"
We responded:
"Thank you for your kind review, Ellann. As they say, "it takes one to know one!" You are a such pleasure to work with, and we are grateful to have you as a customer. "
Profile photo of Tommy Short

Tommy Short

October 6, 2026

5  out of  5
rating by Tommy Short
"Mandy Is very knowledgeable in the insurance industry she explains things very well and is probably one of the most sweetest women I have ever met and I wish her all the luck in the world going forward. Thank you for all you have done for me."
We responded:
"Thank you for your kind words about Mandy and our agency, Tommy. She is truly a gem! We truly appreciate your business and are happy to help. "
Profile photo of Brendan Gothrup

Brendan Gothrup

September 22, 2026

5  out of  5
rating by Brendan Gothrup
"Very friendly and helpful!"
We responded:
"Thank you for your five-star review, Brendan! Don't hesitate to reach out anytime we can help."
Profile photo of Ted Brinson

Ted Brinson

September 17, 2026

5  out of  5
rating by Ted Brinson
"Gina and her team did a great job working with us on our auto and condo insurance needs. We worked out the details, price and timing that worked best. We just made the switch to StateFarm. The price they offered was very competitive."
We responded:
"Thank you, Ted, for your lovely review, and welcome to the State Farm family! We look forward to helping you with your insurance needs for years to come. We're always here to help!"
Profile photo of Vera Hurst

Vera Hurst

September 7, 2026

5  out of  5
rating by Vera Hurst
"Good agency with knowledgeable agents and excellent customer service"
We responded:
"Thanks for taking the time to leave us a review, Vera! You have been a loyal customer of ours for many years and we truly appreciate your business."
Profile photo of Connot think

Connot think

September 2, 2026

5  out of  5
rating by Connot think
"I ended up talking to Mandy, she called just to inform me of my policy and make sure it was up to date before I payed my next bill. She was incredibly helpful and very pleasant to chat with, she ended up helping me change my name on the account and updating my password. Very pleasant to talk to, hope to chat again."
We responded:
"Thank you for such a great review! We hope to chat with you again soon, too. Let us know anytime we can help!"
Profile photo of Cora Salerno

Cora Salerno

August 26, 2026

5  out of  5
rating by Cora Salerno
"Mandy is amazing to work with! She covered everything. Do have Wills and Advance Directives in place? I highly recommend this office for all insurance needs! If have any questions, they'll help guide you!"
We responded:
"Thank you, Cora, for your five-star review. We truly appreciate the opportunity to help you with your insurance!"
Profile photo of ali broach

ali broach

August 19, 2026

5  out of  5
rating by ali broach
"Ashley is one of the main reasons I’ve chosen to stay with State Farm. Her professionalism, knowledge, and personalized care make such a difference, especially when dealing with insurance matters that can feel stressful and overwhelming. She is always responsive, thorough, and reassuring, and she takes the time to answer all of my questions. Her guidance truly puts my mind at ease. I’m grateful for the exceptional service and care Ashley provides and highly recommend Gina Kornafel’s office for all your insurance needs! Thank you!!!"
We responded:
"Thank you for your review and for recommending our agency to others, Ali! Ashley is quite remarkable, and all of us here at the agency appreciate the opportunity to help protect what is important to you!"
Profile photo of Roxie Zuercher

Roxie Zuercher

August 14, 2026

5  out of  5
rating by Roxie Zuercher
"Professional with caring kindness going step-by-step through our policies with recommendations on any changes that benefit us, the policy holders."
We responded:
"Thanks, Roxie! I'm glad you can tell that we truly care about giving you the best protection possible. We're always happy to help."
Profile photo of Alicia Hilbrich

Alicia Hilbrich

August 11, 2026

5  out of  5
rating by Alicia Hilbrich
"Chrystal was amazing! She turned a very horrible situation into a positive experience. She was with me every step of the way and remained patient and compassionate with my numerous phone calls. It was like I was talking to an old friend that had my best interest at heart. Thank you so much for the wonderful service!"
We responded:
"Thank you for your review, Alicia! After all your years of loyalty, we do consider you a friend and always wish the best. Give us a shout anytime we can help!"
Profile photo of Kaylee Cotterman

Kaylee Cotterman

August 9, 2026

5  out of  5
rating by Kaylee Cotterman
"Mandy Hedger at the Gina Kornafel State Farm agency is attentive, flexible, and knowledgeable. She never left my questions or requests unanswered. Even when my plans changed due to unexpected circumstances, she made sure I was taken care of."
We responded:
"Thank you, Kaylee, for your five-star review. We're so glad that we answered all of your questions and offered flexibility with your changing needs! "
Profile photo of Jesus “Hey Zeus” Hernandez

Jesus “Hey Zeus” Hernandez

August 3, 2026

5  out of  5
rating by Jesus “Hey Zeus” Hernandez
"Thank you Chrystal for going above and beyond to help us with all our questions and our claim. You always responded to my emails within minutes and always provided the answers we were looking for. Keep up the amazing work you are doing!"
We responded:
"Wow, Jesus, what a wonderful review! Thank you for sharing your experience. Chrystal and all of us here look forward to continuing to give you great service in the future."
Profile photo of J Chen

J Chen

July 21, 2026

5  out of  5
rating by J Chen
"Thank you for your company."
We responded:
"We appreciate your five-star review! Thank you for choosing our agency to protect what is important to you. We're always here to help!"
Profile photo of Tina

Tina

July 15, 2026

5  out of  5
rating by Tina
"Crystal is very helpful and a joy to speak with"
Profile photo of Brent Turnbull

Brent Turnbull

June 26, 2026

5  out of  5
rating by Brent Turnbull
"Mandy was very prompt and communicates well. Would recommend this office to anyone who is looking for a great insurance agent."
We responded:
"Thank you for recommending our agency to others. We're so glad you are happy with our service, and we truly appreciate your business!"
Profile photo of Konstance Mallory

Konstance Mallory

May 18, 2026

5  out of  5
rating by Konstance Mallory
"I am so thankful I met miss Ashley! She helped me do so much today! Thank you so much for all the help and support towards my insurance policy. You Rock!;)"
We responded:
"Thank you for such a wonderful review! All of us here love working with Ashley, too! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. "
Profile photo of lam le

lam le

April 20, 2026

5  out of  5
rating by lam le
"Nice services! Love them!"
We responded:
"Thank you for the amazing review, Lam! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Kristopher Weida

Kristopher Weida

February 20, 2026

5  out of  5
rating by Kristopher Weida
"Helpful"
We responded:
"Thank you, Kristopher! We're so glad you are pleased with the service we offer!"
Profile photo of Jodi Powell

Jodi Powell

February 2, 2026

5  out of  5
rating by Jodi Powell
"Excellent customer service! I have been referring our residents to Gina for years (14 to be exact!) and she and her staff have always been so kind and so helpful!"
We responded:
"Thank you for such a great review and for so many referrals over the years. We appreciate everyone of them! We love working with the Waterford Apartments team!"