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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robrt Jones

Robrt Jones

September 25, 2024

5  out of  5
rating by Robrt Jones
"Fast and easy and friendly."
We responded:
"We're happy to be all those things for you! Thanks for your review... we appreciate you!"
Profile photo of Virginia Ramey

Virginia Ramey

September 20, 2024

5  out of  5
rating by Virginia Ramey
"Chrystal W. was a huge help! Helping me decide what all I needed as far as insurance for my new car was a breeze thanks to Chrystal. She was professional, patient and very informative."
We responded:
"Making sure that people have the information they need to make good insurance choices is our top priority. We're so glad to work with you, and thank you for your thoughtful review!"
Profile photo of Michael Shirley

Michael Shirley

September 7, 2024

4  out of  5
rating by Michael Shirley
"Called about the sunflowers they put in a habitite area. Gina was so nice. We had a great conversation. I got some sunflower seeds."
We responded:
"I'm so glad you enjoyed our sunflower field, Michael. It certainly has been a big hit in our neighborhood... with people and birds! Keep an eye out for the pollinator friendly native wildflower & grassland that is getting established. It should be beautiful as well. I hope the seeds give you lovely sunflowers of your own next year. Let us know how they come out! "
Profile photo of Jocelyn Backus

Jocelyn Backus

April 30, 2024

5  out of  5
rating by Jocelyn Backus
"When we moved from out of state, we kept our same insurance carrier, but after speaking to some friends, I realized we might be paying way too much! Switching insurance carriers was a little nerve-wracking at first, but working with Gina at State Farm made the transition seamless and stress-free. Not only did she and her team provide exceptional service, but she also saved us a significant amount of money on our insurance policies. Gina didn't just sell us a policy; she took the time to understand our unique circumstances and provided tailored recommendations that not only met but exceeded our expectations. Her expertise was evident, and she patiently addressed all our questions, ensuring we felt confident and well-informed every step of the way. What stood out the most was the exceptional customer service provided by Gina and her team. They were always there when we needed them, proactive in their approach, and went the extra mile to ensure a smooth and hassle-free experience. We wholeheartedly recommend Gina with State Farm to anyone seeking reliable and trustworthy insurance services. Thank you, Gina and Team, for your outstanding commitment to your clients!"
We responded:
"Your kind words warm our hearts, Jocelyn! Thank you for taking the time to share your thoughts on our service. We're so happy that you have had a great experience with our agency... you certainly deserve it!"
Profile photo of Cameron Younger

Cameron Younger

April 4, 2024

5  out of  5
rating by Cameron Younger
"Emma has been such a big help and so amazing. She is outstanding at her job! I am thankful for her"
We responded:
"So glad that you are happy with Emma and our team!"
Profile photo of Javier Macias

Javier Macias

February 19, 2024

4  out of  5
rating by Javier Macias
"Vey helpful people and kind"
We responded:
"So glad that you are happy with our team!"
Profile photo of Scott J Brunton

Scott J Brunton

January 4, 2024

5  out of  5
rating by Scott J Brunton
"Gina and her crew are fantastic to work with! They are easy to get in touch with and respond quickly to insurance questions and requests. Highly recommended!"
We responded:
"Thank you, Scott. We think you are pretty wonderful, too!"
Profile photo of Ms. Maiyoshi B-Johnson

Ms. Maiyoshi B-Johnson

November 27, 2023

5  out of  5
rating by Ms. Maiyoshi B-Johnson
"I can't say enough about Gina and her team. They are absolutely the BEST! Love them❤️❤️"
We responded:
"Thanks for the great review... and for making our hearts happy!"
Profile photo of Dawn Paul

Dawn Paul

September 15, 2023

5  out of  5
rating by Dawn Paul
"Thank you for helping me out ."
We responded:
"Hi Dawn, thanks for taking the time to leave a review. So glad you are happy with our service. "
Profile photo of Felipe Fuentes

Felipe Fuentes

September 3, 2023

5  out of  5
rating by Felipe Fuentes
"I love shopping on Sam's CLUB"
We responded:
"Thanks for the review. So glad we are conveniently located within a couple of miles of your favorite place to shop! :-)"
Profile photo of Bill Huffer

Bill Huffer

June 6, 2022

4  out of  5
rating by Bill Huffer
"Great staff!"
We responded:
"So glad you are happy with our team! :-)"
Profile photo of Valerie T

Valerie T

March 3, 2021

5  out of  5
rating by Valerie T
"Gina was always so helpful going above and beyond to do the leg work for me, when I’m sure it was available to me on the 1-800 number or app. I am SO GLAD I went with her. She is top notch and made it easy to invest, with my interests as number one!"
We responded:
"Personal care is one of our top priorities. Thank you so much for your kind words and for giving us the opportunity to help you."
Profile photo of Mark Jasek

Mark Jasek

November 4, 2020

5  out of  5
rating by Mark Jasek
"Good value and professional service"
We responded:
"Glad to hear that you are happy with our agency."
Profile photo of Paul Watzlavik

Paul Watzlavik

August 1, 2020

5  out of  5
rating by Paul Watzlavik
"Gina is a fantastic agent. Always goes above what's necessary, and her team is the best. Great at saving us money too."
We responded:
"Thanks, Paul. We think you are pretty great, too!"
Profile photo of Courtney Hamilton

Courtney Hamilton

July 16, 2020

5  out of  5
rating by Courtney Hamilton
"The information provided was more helpful than I could have imagined. Ebony helped me three different times and stayed on the line with me to make sure I understood every part of my policy and went out of her way to make me feel comfortable. Fantastic service!"
We responded:
"Glad you enjoyed your experience. Insurance can be a bit complicated, and we always want to be sure our clients make good, informed decisions about their coverage."
Profile photo of Whitney Smith

Whitney Smith

June 11, 2020

5  out of  5
rating by Whitney Smith
"Ebony assisted me with some insurance quotes and was incredibly helpful! She is friendly and charismatic and explained everything thoroughly so that it made perfect sense. Thank you, Ebony!"
We responded:
"Thanks for the kind words... we are happy to help any time!"
Profile photo of Tyrel Sloan

Tyrel Sloan

June 10, 2020

5  out of  5
rating by Tyrel Sloan
"I have been working with Ebony Carmichael for nearly a year, and I cannot rave enough about how helpful and determined she is to get me the best rates possible! She always goes above and beyond for me! 10/10 will never leave this agency!"
We responded:
"We do everything possible to give our customers great rates and service. We appreciate the opportunity to help you with your insurance for many years to come, Tyrel."
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Melissa Klee

February 7, 2020

5  out of  5
rating by Melissa Klee
"Great agent! Prompt Communication and thorough."
We responded:
"So glad we are giving you the care you deserve, Melissa!"
Profile photo of Olivia Francoeur

Olivia Francoeur

January 30, 2020

5  out of  5
rating by Olivia Francoeur
"This was my first experience buying insurance for myself and I’m so glad I choose this office! Ebony Carmichael not only took the time to explain to me what I was buying but how it would help my family far beyond insurance. Your advice goes further than you know. Thank you."
We responded:
"We are honored that you chose our agency for your first insurance buying experience. We are excited to help you for years to come. Yep, Ebony is pretty amazing!"
Profile photo of Ebony Barrett

Ebony Barrett

January 29, 2020

5  out of  5
rating by Ebony Barrett
"Ebony Carmichael was very helpful. She explained everything in plain terms and gave me ALL of my options. She not only helped me with policies but also helped in life in general. She was super friendly and compassionate. She is very relatable. I enjoy talking to her"
We responded:
"Thanks so much for your feedback, Ebony. We are happy to provide you with the care you deserve."
Profile photo of Cindy Huffer

Cindy Huffer

November 12, 2019

5  out of  5
rating by Cindy Huffer
"The office is amazing. They are kind and helpful. They are very knowledgeable."
We responded:
"Thank you, Cindy! So glad you are happy with our service. It's always great to work with your family, too."
Profile photo of Judith Kornafel

Judith Kornafel

July 27, 2019

5  out of  5
rating by Judith Kornafel
"She answered all my investing and banking inquiries promptly and precisely. Anytime I call Gina she is upbeat and excited to take care of my issues. That is valuable to me"
We responded:
"I promise all customers that I will take care of them as if they were family... well, here's proof that I do, in fact, take great care of family! :-)"
Profile photo of Frank Sutton

Frank Sutton

April 20, 2018

5  out of  5
rating by Frank Sutton
"Gina and Kayla both make you feel very welcome those are two that I usually deal with. And if I have a question about my insurance they will explain in detail to me explain my better options they can make my insurance better for me butter for my wallet and they are both very caring in understand life's problems and to me they are both A+ people to work with insurance issues thank you to Gina and Kayla"
We responded:
"Thank you, Frank. All of us here give you an A+, too!"
Profile photo of Shelly

Shelly

March 16, 2018

5  out of  5
rating by Shelly
"Kayla is extremely knowledgeable in State Farm policy and is great at answering any policy questions that come up. She also is good about informing you of any coverage that will be lost/gained by changing a policy. I also receive quick responses to any email that I send."
We responded:
"Kayla and all of us here at our agency love what we do, and we're glad you're our customer!"
Profile photo of Brian W. Bennett

Brian W. Bennett

November 26, 2016

5  out of  5
rating by Brian W. Bennett
"It has always been a pleasure working with State Farm Insurance. They always make me feel at home and make sure my needs are met! I am VERY HAPPY with this insurance company!!"
We responded:
"Thank you, Brian. We are glad you are happy with our service, and we appreciate the opportunity to help you."